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We want you to be happy with your gourmet blends. All of our products are mixed fresh to order; therefore, all sales are final. No refunds or exchanges will be granted for any reason, with the exception of receiving an incorrect order or if an order
Orders are processed Monday-Friday, excluding holidays. Orders placed after 3 PM EST begin processing the next business day. Our gourmet, handcrafted treatments can take up to 5-7 days to process and ship. Please note, during peak sales times (Black
Please review your order carefully. Unfortunately, we are unable to modify orders for address changes, product exchanges, or additions. Once an order has been placed we cannot go back and adjust the order for any discounts, incentives or loyalty poin
Once an order has been shipped and has been lost in transit, that becomes the responsibility of USPS. If your order was damaged or lost in transit you will need to file a claim with USPS. Once a package has been released from our warehouse, Camille R
Camille Rose does NOT cover any duties, taxes, or customs fees that may be incurred by international shipments. These charges are NOT included in Camille Rose's shipping fees. Please contact your local customs office for more information regarding th